Glenn, thanks for the great products. I will not own/ride a motorcycle without Clearwater Lights front and rear. Rich – 2019 BMW R1250RT
I wanted to give a big shout out to the folks at Clearwater. You can read all day about the lights. Without a doubt they are fantastic. But, what I want to do is comment about the support I got after I purchased my Erica’s.
I ordered the Erica’s for my 2014 R1200RT. Upon arrival I did the installation and had no luck getting the lights to work. It was Labor Day Weekend. I emailed Tech Support with my questions. I really did not think I would hear back until after the holiday weekend. Although obviously on holiday himself, Glenn immediately responded to my email from his canoe! After a couple of attempts to test what the problem was, I ended up on the phone with Billy. He walked me through all the diagnostic tests. We determined I might have a bad component. A new one was shipped out to me that day. A few days later, the part arrived, I installed it and the Erica’s work perfectly. I appreciate the outstanding service from Clearwater. They were extremely helpful and stand behind the product.
Patrick of Broomfield, Colorado
Thank you, Al - Massachusetts______________________________________________________
Purchased a set of Clearwater Darla lights in 2016 and installed on my 2014 BMW C650GT and used them on this bike for about 2 years, sold that bike a purchased a 2010 BMW R1200RT and moved the Clearwater Darla lights over to the new (used) bike. Same lights, same rider, 2 different bikes and my Clearwater lights are still shining strong and working like the day I bought them. That is about 38,000 miles of use. I can’t tell you how many times people tell me how I stand out in traffic with the Darla lights on, especially during the day with the yellow lens covers. Mark of Sugar Grove, IL
Your company is a Beacon of light in the motorcycle industry.
Best, Gary Culbertson, MD (K1600)
I thought about the Clearwater lights for a while before I purchased. These days one cannot be sure that even if you buy an expensive item, there is no guarantee you get what you pay for. In this instance you most certainly do. The quality is reminiscent of the old days (in USA) when things were made to last. I'm very impressed with the look and feel of these lamps not discounting the very cool programmable features one can use. I mustn't forget the Clearwater staff for their patience and ability to talk down to my level when I needed help or had questions about the install. The team of Glenn, Valerie and Billy were extremely helpful. I must say that as a person that has never done too many installations of upgrade to bikes. this one at first seemed daunting but, with the help of the video installation clips and the always readily available email support (even on the weekends!) I have to say that my install by me, was professional done. The little trick of rerouting the wires on the lamps (for a 2108 BMW s1000xr) made the install so much cleaner. It's nice to see old fashion values have not totally disappeared in today's world because of Clearwater having both the quality items and staff that know what they're REALLY talking about....yes they cost a little more lolly than other light gear out there but, that "other" gear doesn't compare in quality to CW.....thank you all Valerie, Glenn, and Billy ....
Wanted to submit a pic for your site. Absolutely amazed at the Ericas on the new bike! I literally laughed out loud in my helmet the first time I hit the high beams on the initial, night time test ride. These things have already paid for themselves many times over in just a few months of having them mounted up. I can’t say enough about them and would absolutely spend that $$ again. In fact, if I were to do it all over, I’d get the Darlas at the same time at your discounted rate as well as the brake light option.
Pic is in Sequoia NP a few weeks ago during a 9 day Thanksgiving holiday ride. Thanks!
I live in Montreal and I drive a Triumph Tiger 1050 since 2010. The Tiger is a good bike that, in my opinion, is a queen on the road. But it has a problem: the original lighting is suitable for a bike but not for a motorcycle. A few years ago, I decided to change the lighting. For that purpose, I needed lights that would do the job. I found the Clearwater website and its material matched my expectations.
In winter, in Quebec, you cannot ride for 3 months, from December 15 to March 15. So, I took that time to do the work. I dismounted the fork head and removed the 2 small interior lights that I replaced with a pair of Darla 2000 lm each. For this purpose, I built a home-made aluminum fixture, which allows you to adjust the height and sweep width of the light beam. And it was easy to install wiring and relay.
The tests were very favorable, but I found the lighting still inadequate because in Quebec, there are many animals such as bears, deer or moose crossing the roads at night. It takes more light power to have the time to see them arrive.
So I added a pair of Erika 6000 lm headlights each, fixed on the fork, using aluminum clamps.
As the Erika headlamps draw 60W, to allow for their installation, I had to reduce the overall power consumption by replacing all turn signal and position light bulbs with leds.
In addition to improving night vision, the lighting change had another effect. It makes my bike very visible to those who drive in front of me. Even by day, it's impossible not to see me! It's much safer and it changes the behavior of motorists. They respect me and pay more attention before turning. It's the same for those who come out of their parking lot and cut me off without warning.
Having the ability to adjust the light intensity of the headlights is something very interesting that really makes the difference in the use of a motorcycle.
I would like to congratulate Clearwater for designing quality equipment that makes driving day or night enjoyable and safe.
I still have some tinkering to do fine-tuning the aiming the lights and setting the brightness when the low beams are on, but the visibility was greatly improved with the low beams set at just 10%.
I purchased the Darla’s and Billie Jr. lights for my ’16 R1200RT last month and I am very impressed with your product! I have accumulated 3k miles since installation by commuting to work (Cincinnati area) and I did 1 trip through MI and I honestly believe that because of these lights I am more visible which has equated to a safer journey. Prior to installing these lights, I have had numerous vehicles pull out in front of me or swerve over to my lane on the freeway. Since installation, I have only had one occurrence when before this was almost a daily matter. I have a two-fold theory for this; One, since these lights are so bright it grabs their attention and makes the vehicle focus on me (vs stock light) and Two, since I have their attention the vehicles can more accurately predict my speed.
The Billie Jr. light is so bright (I have it set to the lowest setting when not activating the brake) that it took other motorcycle riders behind a moment to figure out that I was not “riding my brakes”. They soon found out because I like Mode 3, California style!
Thanks team Clearwater as your product was exactly what I was looking for and it exceeded my expectations – very nice surprise! So Kudos on an outstanding product and for keeping me and my family (wife and kids) safer!!!
Los Angeles to New York City Motorcycle World Record Holder
The folks at Clearwater are ‘AWESOME’! A new set of Krista lights were out
In September of 2014 you installed a set of Erica lights on my 2013 BMW K1600 GTL. I liked them so much that I had a set installed (plus the Darlings) on my 2006 Honda Gold Wing. I used the big Honda to complete the SC-MA's USA Four Corners "True X" and Fifteen Best Motorcycle Roads Tour in the summer of 2015.
On this trip I logged my third "corner" in Key West, FL and spent the night in Kingsland, GA on the way to Marion, VA and the Back of the Dragon.
I left Kingsland the next morning at 0400 hours, heading North on I-95. As you can guess it was still very dark out. I had all the lights on, but the Clearwaters were turned down so as to not blind on-coming drivers.
A few miles down the road the freeway made a gentle "S" curve to the right and about halfway through the turn I noticed lights flashing on and off in the background off to the right in the second part of the "S", but flashing only from the ground to about 15 feet up.
The first thing to go through my mind was, "What the heck is that?" The second thing was, "Hit the high beam switch!" and all lights came on at full power. Right in front of me a tree had fallen from the median across the fast lane which I was in, and also covered about 3/4 of the slow lane.
With your lights I was able to see the tree in enough time to avoid it and pull over to call 911 to report the fallen tree. Moments later a semi pulling a flatbed trailer saw my emergency flashers and also pulled over. I don't doubt that he might have been able to see the tree because of your lights.
He had a rotating amber light on the top of his cab which he turned on to warn other drivers. He was also local to the area and pointed out the background lights I had seenw ere at the Georgia Visitors Center. The flashing was because the tree was still quaking after it fell.
That all said, gentlemen, I am more than sold on your product.
In fact, thank you for saving my life.
Dannie L. Fox
I have, however, been advocating this equipment in a few threads (and private messages) on r1200rsforums.com. I honestly believe it's in the best interest of those who have asked. With OEM fog light brackets and a pair of M6x12 hex-head stainless bolts (lower than socket caps, to sort the small clearance issue), the D52 kit fits the R1200RS perfectly.
My impressions so far:
The overall build quality appears to be just what others have noted: Top drawer.
Small, easy to hide away, works flawlessly. Knows what the bike is doing and seeing, IMO the most streamlined light control yet. Knobs and buttons seem a bit antiquated in comparison.
Perfect range of light output, given the beam pattern. Any more than ~200 lm would cause glare at night. 2000+ lm is a valuable addition to the high beam. In daylight, as an addition to the OEM DRL, I've found 40% to be very effective in clearing space up front in the fast lane, and a friend half a mile away was unsure for a bit if what was approaching had 2 or 18 wheels. However, the position of the OEM brackets in relation to the front turn signals causes the latter to be masked at some distance, which was the reason for 40% instead of 50% in daylight. I'm now trying out 30%, to further increase the distance at which the turn signals are fairly conspicuous. Incidentally, this gives about equal perceived difference between night and day levels, and between day and high beam levels - some 5 dB each, more or less. The size is quite a feat, getting all that performance into such small packages. Much neater than the OEM fog lights (besides having many times the functionality).
Seriously bright! Aided by the CANopener, the deceleration-dependant flash rate and -intensity is all I wanted from a brake light modulator, and then some. The 8 km/h flash limit is perhaps a bit low, I've found I regularly exceed that in stop-n-go traffic.
Darla slip-on cover.
That was a bit of a disappointment, both my slip-on covers lie somewhere along the road in eastern France. Fortunately, they were expendable.
Ole Robin Paulsen
I replaced them with a set of Ericas with the amber covers . The install was plug n play and the quality was top notch. The lights make a big difference and were well worth the money.
I am not a mechanic by any stretch and the install was easy. The dealer quoted me a price of $350.00 to install the lights. I saved $350.00 by doing the install myself.
Your product and Jolin's customer service and her attention to detail has truly been wonderful. Thank you so very much for shipping the package as ordered and promised, and then some. As you know, I live in Chico and your product was initially recommended to me by the boys over at Ozzies BMW.
I started out slow by buying one of your Andie flashlights and could not have been more happy and impressed. I finally saved enough pennies to buy a set of Darla's and cannot wait to get them installed on my GS. You will definitely be getting my referrals whenever the opportunity arises..
Sincerely, thank you again!
On the darkest nights, these lights make it like daylight for about 100 yards in front of me. When dimmed, I can use them in oncoming traffic without being flashed by other drivers. As with all lighting, proper aiming is important. I had one light collect a little water once, and I called Clearwater and they sent me a complete new pair. A friend dropped his bike and bent a bracket, Clearwater sent all new brackets at no charge. Their customer service is top notch, as you'd expect from a premium priced product.
IMO, the Clearwater lights are the best you can buy, and worth every penny. Because of the products performance, reliability and the company's customer service, I am a Clearwater customer for life.
"I have a set of Clearwater Ericas with the CANopener 4 on my 2015 BMW K1600GT. With the CANOpener 4 the Ericas are connected to the CAN bus and controlled directly by the wonderwheel. I set them to run at 20% of the rated 6000 lumens on low beam during the day. At night they are set to automatically decrease to 10% on low beam using the day/night sensor on the bike. Switching to high beam at night is like turning on the sun!
The way they light up the road is amazing. In fact after running for a long time on high beam on lonely roads, switching to low beam is almost scary as it appears so dark!
Clearwater now make's a larger 7,500 lumens LED light, the Sevina, that is designed to project 85% of the light in the central 15 deg zone for maximum reach down the road.
Clearwater lights are expensive but IMHO they are worth it."
My wife’s KLIM jacket’s reflectors lit up with bright amber tones. The pedestrian crossing sign down the road, that was normally white, glowed in amber as well…all this in bright sunlight!! When we were finally able to head out for a night ride ~ 12:30am this morning…I was floored! I can’t believe how powerful they are. I swapped the amber covers on and off a few times to compare. I really like the amber tone. It is easy on the eyes while still cutting through.
I am now planning my next big night adventure. I am also really happy with the enhanced safety these lights will provide while riding in city traffic.
p.s. my co-worker is jealous. He just returned from a BMW gathering in Montana. He mentioned you folks attend this event. He will get a walk through of my new Erica’s next week!
Thanks for your help!
I called Clearwater on Tuesday afternoon (7/21/15) and asked if they sold the bracket separately. I was told "no problem" and they could send a bracket out to me. Yesterday morning (Thursday, 7-23/15) I received a package with factory fresh brackets. Less than 40 hours from call to having the part in my hand. And no charge for the parts. Outstanding!
What would have been a long process of bend and see if that works type of repair turned into a quick repair job. Thank you Clearwater. While virtually all vendors that make products useful for Long Distance Riders are great to work with, it would be wrong to just take them for granted and not recognize great customer service.
The facts are very simple: this is by far the best lighting system on the market, way better then the stock extra lights. Top notch quality, simple to install, no hickups whatever with the stock wiring. No faults in the light warning system. Fantastic! My local BMW dealer was very, very impressed, as well with the easy installation as with the overall performance.
Especially the very clever use of the WW with the CANBUS is really great! Thanks a lot!
Despite still being alive after 2 years… I MUST do something to increase my safety in the local chaotic traffic (see the photo below to understand what traffic is like here), and especially during the raining season, as lets just say the visibility is extremely poor.
After searching extensively for a solution, I read online many European Bike Magazines and found several that had tested what they ALL named “State of the Art” motorbike auxillary lights: Clearwater Lights from the USA, for me all the way on the other side of the world!
I explained to them my case via email and within 48 hours despite a 15 hour time difference, I had the answer to my problem from the Boss himself, Glenn! Of course they have over a hundred options for mounting DARLAs to numerous big Bike Brands and Models but of course not for made in Vietnam Honda Scooters ! Glenn asked me to confirm various specs and sizes of the fork of my vehicle. Then Clearwater adapted a custom bracket option to fit to the (out of any norm) fork. And 3 weeks later I got the parcel by USPS despite that USPS tracking service still a month later is stating their parcel is still hundred of miles north of my place, at Vietnam entry formalities. By the way those formalities (custom) are charged with 90 % of the CIF value !
End of the story? NO! Probably a conversion error had resulted in the brackets NOT fitting on the fork, missing only 0.9mm or 0.04” !!! Bad luck I thought as I reported to the US that: “Houston, we have a bracket problem” and I was prepared to be caught in a jam! Boy! I was wrong, completely wrong!
Again I got a reply from Glenn, his answer: “What would you like me to do? I will send you B7 brackets and the rubber sheet at no charge.” Shortly after I got the second parcel and now my DARLAs are mounted (easy, by me, despite being an ex commercial guy) on my small 125cc Honda Scooter. For me it is a great and happy day (for my scooter too, he feels like he is nearly a Gold Wing!).
Not only are the lights fantastic, providing me with additional safety (now just in the start of raining season) but the great experience I had with an ultra professional CEO and his company, makes me feel great as a customer supporting Clearwater Lights.
THANK YOU – MERCI – GRACIAS a lot. Jean-Claude. E. Monnier in Ho Chi Minh City/former Saigon
Next, one of the two lights had a stripped mounting thread. No questions on replacement - one email to Clearwater and a unit was sent with the RMA sticker to return the other unit. Plus I was having a little trouble with the rheostat control - Glenn had suggested what to do and that worked out perfect. Can't say enough!
Thanks from one Glenn to another.
I give you just an example: I bought a pair of Darla LED lights from Clearwater Lights (a USA company) for my 1190 Adventure. I bought them from Rollcentre Racing, in the UK, Clearwater's representative in Europe. The installation of the Darlas in my bike was a nightmare (because, although it was performed at my dealer, the technicians didn't know the bike enough to do it right the first time). The problems I faced had nothing to do with the LED lights kit or components.
I reported the problems to Martin Short (Rollcentre's owner) and got great - and immediate - feedback from him. Martin even offered to send one of his technicians to Lisbon, Portugal, to perform the installation of the LED lights. Martin also relayed our communications to Glenn Stasky, president of Clearwater Lights. Glenn took the time - A LOT OF TIME - to engage in a comprehensive exchange of emails with me (and Martin) addressing EVERY issue I was having with the installation of the Darlas.
The Darlas were then installed - at my KTM dealer - following his detailed instructions and they have been working flawlessly ever since. Clearwater Lights is a very small company and Glenn Stasky is a very busy person. I am just a guy from Portugal - thousands of miles away - who bought a pair of LED lights produced by his company. I haven't even purchased the lights directly from Clearwater Lights.
So, why is it that a single individual - myself - was honoured with direct contacts from Clearwater Lights president (founder, owner, CEO or whatever)? Not a qualified technician - but the company's owner, himself. Because THEY CARE. Because Clearwater Lights and Glenn Stasky know what 'CUSTOMER SERVICE' means.
I was surprised to receive an immediate response from GlennStasky, president and founder, from the dinner table with his wife at a restaurant (my apologies to your spouse, Glenn)! Glenn told me to send them up for an assessment. I put them into a postal box Monday.
A few minutes ago, less than two days since I sent them, I received a tracking notification from UPS that a package was on its way from Clearwater, due to be delivered tomorrow- then a note a few minutes later from the office manager, Lorett, that the lights were coming back repaired, free of charge!
From the initial contact, the customer experience has been exemplary, not to mention generous.
I can't think of another time I've received such a high level of product support and service-
(Saving my farkle budget for a pair of Krista's!).
I was involved in the Dallas LED shoot out a few weeks back, I participated with Glenda lights as I had recently ordered the Darla lights during your March discounted pricing but didn’t receive them before I went down to Dallas.
I really liked the Glenda lights and people would comment to me that they could definitely see me in their mirrors when I was behind them, much better than with just the low beam of my K1600GT. I wanted something more that would also aid me in night riding visibility. The Darlas are great and I LOVE them :o) Thanks for having such a great product!
Thanks again for your generosity,
2. Attention to detail.
3. Excellent light output.
4. Easy installation.
I can sum it up in one sentence: I am impressed.
Yours ranks right up there!
Please extend my appreciation to all. In these times of marginal workmanship and outsourced production, it is a refreshing to see such pride in making a great product.
Then they sent them back express gratis. I was set to go with repaired lights by Thursday. I didn't ask for any of it, they treated it like it was SOP. I've never seen their service surpassed. Amazing team and product."
Looking forward to installing the lights & illuminating the western sky!!! Thanks again!"
The lights are awesome, but everybody knows that. But you might not know that he also sells the best LED flashlight I've ever seen."
I was wondering how they could be worth $850, but bought them because they are the only lights setup to trigger of the high beam and horn. When they arrived and I got them in my hands, I knew they were worth every penny."
I live in a rural area and when I ride at night I found the standard light set-up somewhat lacking. With this new set-up I have much greater view of the road and creatures ahead. Spent some time in the high school parking lot getting everything aimed properly and am very impressed by the lights, the kit and the company.
Definitely costs a few dollars, for me well worth it. Since my bikes are toys most financially making sense arguments don't apply."
I bought a set of Clearwater Darla lights for my GSAW last summer, and added a Billie Brake light this spring.
Every time my wife follows me anywhere she continues to comment on how much more conspicuous I am with the new brake light. Install of all of the lights is very straight forward.
I love the fact that they just work. No switches, they just come on when I start the bike and adjust themselves based on the conditions. (Day/night, high/low beam, horn) Very happy on both ends."
They sent new mounts to me with the trust that I'll send the other one back. I will first thing Monday. I got the new pieces overnight. Outstanding customer service!!!:clap"
It turns a one time buyer in to a customer for life."